Parent FAQs
Questions before joining.
How many students are in each group?
Small-group classes contain three to five students. Each class is limited to a maximum of five students and is subject to a minimum enrolment of three.
Which year groups do you support?
Tuition is available for Year 11 GCSE, Year 12 GCSE, Year 13 AS and Year 14 A2 Biology students in Northern Ireland.
Are lessons online?
Yes. Lessons are live online sessions, available to students throughout Northern Ireland.
Is the tuition CCEA-focused?
Yes. Lessons are designed around the CCEA specification, examination skills, command words and mark-scheme expectations. The business is not affiliated with or endorsed by CCEA.
What happens if my child misses a class?
Missed sessions are not normally refundable because places are limited. Exceptional circumstances may be considered.
How is payment handled?
Group tuition is normally sold in six-week blocks and payment is made in advance. A submitted enquiry does not guarantee that a group is confirmed. Payment arrangements are confirmed directly with parents after a suitable place has been agreed.
Will homework be set?
Students may receive short retrieval, practice or exam-question tasks to consolidate the lesson.
Will parents receive feedback?
Parents can receive brief progress updates covering attendance, engagement, topics, strengths and next steps.
What is the free Biology assessment?
It identifies strengths, areas for improvement and the most suitable tuition option. It does not create an obligation to buy tuition.
Are lessons recorded?
Lessons are not routinely recorded. Any recording would require clear consent and appropriate safeguarding arrangements.
What safeguarding measures are used?
Parents or guardians are the primary contacts, secure online links may use waiting rooms or passwords, and professional boundaries are maintained.
Is one-to-one tuition available?
Optional one-to-one tuition may be available for GCSE, AS and A2 students depending on timetable capacity. A more expensive alternative will never be applied without parental agreement.